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How can you contact us?

Please email us at, info@pluxhair.com or click the "let's chat" icon at the bottom right of your screen. Our business hours are Monday - Friday 9AM- 4PM.

Do you provide express shipping?

At this time we do not offer rush services so please plan accordingly.

What is RAW Hair? 

RAW means that the hair is 100% unprocessed. Meaning no chemical or steam process takes place to achieve a certain curl pattern. No synthetic fibers have been added to the bundles, 100% human hair. Each bundle is cut from a single donor with the cuticles aligned so no two bundles will ever look exactly alike. They will vary in color, texture, weight and curl/wave pattern. We will match your bundles accordingly to give you a flawless blend. Benefits of our Raw Hair: ⁃ Ethically Sourced ⁃ 100% unprocessed human Hair ⁃ Cuticles aligned (no matting) ⁃ No chemical or steam processing ⁃ Durable weft construction ⁃ Full bundles ⁃ Blends with natural hair ⁃ Can take bleach/ color very well (seek a professional) ⁃ Last 2-4+ based on origin and proper care

Can my bundles be colored?

Yes! Our raw bundles color/bleach very well. They bleach up to 613. Please keep in mind color and bleach can alter the texture of the hair.

F A Q

What kind of wigs do we sell? 

All of our wigs are custom made. Varies from 180%-200% density.

How long do Pre-orders take to ship? 

Pre-orders can take from 5-14 days to ship after payment is fulfilled.

How long do regular orders take to ship? 

Regular orders can take 5-10 days to ship after payment is fulfilled.

If you purchase bundles, wigs, etc., not currently in stock, the turnaround time is 7-14 business days. You will receive an email notification once your package has been shipped, including shipment details.

Customer Service

For any customer service-related queries, please contact us via email at info@pluxhair.com

Pick Up Services

We are based in NJ. If you found us on social media and live in the Northern Jersey area and wish to pick up, please email us. As of now we are ONLINE ONLY.

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